The outage hit at dawn, plunging the island into an eerie silence as electrical appliances and air conditioners shut down before those who could afford generators turned them on.
“It had to be on the 31st of December!” exclaimed one man, who only gave his name as Manuel, as he stood outside a grocery store in the capital of San Juan, grumbling about the outage that coincided with his birthday. “There is no happiness.”
Nearly 90% of 1.47 million clients across Puerto Rico were left in the dark, according to Luma Energy, a private company that oversees electricity transmission and distribution.
Luma said in a statement that it appears the outage was caused by a failure of an underground power line, saying it is restoring power “in the quickest and safest way possible.” A Luma spokesman told The Associated Press that the incident was under investigation.
The blackout fanned simmering anger against Luma and Genera PR, which oversees the generation of power in Puerto Rico, as a growing number of people call for their ouster.
Governor-elect Jenniffer González Colón, who is set to be sworn in on Jan. 2, has called for the creation of an “energy czar” to review potential Luma contractual breaches while another operator is found.
“We can’t keep relying on an energy system that fails our people,” she wrote on X, adding that stabilizing Puerto Rico’s energy grid would be her top priority in office.
Meanwhile, Gov. Pedro Pierluisi said he was in touch with Luma and Genera PR, adding on X that “we are demanding answers and solutions.”